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GENERAL QUESTIONS

  • What is bike sharing?

  • What is B-cycle?

  • How does B-cycle work?

  • How much does VA Roseburg B-cycle cost?

  • What about the B-cycle bike?

MEMBERSHIP

  • Can I become a VA Roseburg B-cycle member?

  • What is a B-card and how does it work?

  • How do I get a B-card?

PERSONAL ACCOUNT MANAGEMENT

  • What should I do if I’ve lost my B-card?

  • How can my B-card get denied?

  • What should I do if a bike gets damaged while I have it checked out?

  • What if I lose the key?

  • What if the bike is stolen? Will I be financially responsible for the loss of the bike?

  • When does my membership period begin?

  • How do I find my personal ride statistics?

  • How does B-cycle calculate my miles ridden, etc.?

USING A B-CYCLE SYSTEM

  • USING A B-CYCLE SYSTEM

  • Does VA Roseburg B-cycle provide helmets?

  • Can I check out a bike immediately after returning a bike?

  • What do the lights and sounds on the dock signify?

  • Is the VA Roseburg B-cycle system open all year?

  • What if the station where I want to return a bike is closed?

  • What if I have a flat tire?

  • What if I am involved in an accident?

  • What if a station is full and I need to find an empty dock to return a bike?

  • What if a station is empty, but I want to check out a bike?

  • What if I want to reserve a bike?

  • What if I want to keep a bike all day or longer?

  • How do I find stations?

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